Ingest is not working

Resolved·Full outage

The incident has been resolved.

Wed, Jan 28, 2026, 07:29 PM

(1 month ago)

Affected components

Jan 28, 2026, 05:04 PM

05:39 PM

App

Ingestion

Updates

Resolved

The incident has been resolved.

Wed, Jan 28, 2026, 07:29 PM

Monitoring

We've resolved the issue and are continuing to monitor

Wed, Jan 28, 2026, 05:39 PM(1 hour earlier)

Identified

We have identified the issue and are working to resolve it right now. The Evidence page is loading in the Longeye App again.

Wed, Jan 28, 2026, 05:28 PM(11 minutes earlier)

Investigating

Evidence page files are not loading

Wed, Jan 28, 2026, 05:13 PM(15 minutes earlier)

Investigating

Ingest jobs are not starting, actively investigating

Wed, Jan 28, 2026, 05:04 PM